To create a free account on Design.com, just follow these simple steps:
Go to Design.com.
Click the "Log In" button in the top-right corner.
Sign up using your email address, or with your Google or Facebook account.
You'll instantly get access to free tools and can explore all the premium features.
How can I log in to my account?
To log into your Design.com account, simply follow these steps:
Go to Design.com.
Click the "Log In" button in the top-right corner.
Enter your email and password, or log in with your Google or Facebook account.
After logging in, you can manage your account, access your saved designs, and view your purchases or subscriptions.
How can I update my email address?
To change the email address on your account, please send an email to support@design.com from your current email address. In your message, be sure to include the new email address you'd like to use. To prevent any account access issues, please double-check that the new address is accurate.
How can I see and download my invoices?
To get a copy of your invoice, follow these steps:
Navigate to My Account > Account Settings > Purchase History.
Select the "Send Invoice" button next to your purchase.
A copy of your invoice will then be automatically sent to the email address on file.
Where can I update my account information?
You can update your account information by going to My Account and then Account Settings. In this section, you can manage your name, phone number, and preferred language. To change your email address, please send an email to support@design.com from your current email address and include your new email details.
How can I update my payment method?
To update your payment method, follow these steps:
Navigate to My Account > Account Settings > Manage Subscription.
Select the "..." icon next to your subscription.
Choose "Update Payment Method" and enter your new details.
How can I change my language settings?
Design.com is available in multiple languages. To change your account language, simply: Navigate to My Account > Account Settings. Select your preferred language from the dropdown menu in the "Language" section.
Can I merge two or more accounts?
Currently, it's not possible to merge multiple accounts. However, if one of your accounts has no purchases or saved designs, we can help you delete it so you can use just the one you want to keep. For assistance, please contact our support team.
Can I add another user to my account?
Currently, we don't support multiple users or "seats" on a single account. Each account is designed for one user. If you need to give someone else access, you'll have to share your login credentials with them. Please do so at your own discretion.
How can I delete my account?
You can contact our support team directly to make this request. Please note that once an account is deleted, it cannot be recovered.
How can I update my password?
To update your password, go to My Account > Account Settings. When you create your new password, remember that it must be at least 8 characters long and include at least one digit (0-9) and one uppercase letter (A-Z).
What payment methods do you accept?
We currently accept payments via credit card or PayPal.
What currencies can I pay in?
You can pay in any of the following currencies:
United States Dollar (USD / $)
Australian Dollar (AUD / $)
British Pound Sterling (GBP / £)
Euro (EUR / €)
Indian Rupee (INR / ?)
Philippine Peso (PHP / ?)
Brazilian Real (BRL / R$)
Mexican Peso (MXN / MX$)
South African Rand (ZAR / R)
If your local currency is not listed, your payment will be processed in US dollars (USD) at your bank's current conversion rate.
Why did I get a credit or debit card error?
If you're having trouble paying with your credit or debit card, try these steps:
Check your card's balance to ensure you have enough funds.
Double-check the card details you entered, including the card number, expiry date, and CVV code.
Contact your bank for more information on why the payment was declined.
If the problem continues, please contact our support team so we can investigate the issue.
Why did my subscription renew automatically?
To ensure uninterrupted access to our premium tools, your plan will automatically renew at the end of each billing cycle (monthly or annually).